1. Acceptance of Terms
By accessing and using this website (operated by Alessa Diamond Jewels LLC), you accept and agree to be bound by the terms and provisions of this agreement. Any participation in this service will constitute acceptance of this agreement.
2. Secure Shopping & Payment
All transactions are processed through secure and encrypted payment systems. To protect our customers and business integrity, we reserve the right to: verify customer identity or payment information; request additional documentation for high-value orders; cancel or refuse suspicious transactions; or hold orders for security verification when necessary. Customer safety and fraud prevention are our top priorities.
3. Product Characteristics & Variations
Each Alessa piece is handcrafted or made-to-order. As a result, slight variations may occur in stone appearance and brilliance, metal tone and finish, weight and dimensions, and color representation on different screens. These variations are natural characteristics of fine jewelry and are not considered defects.
4. Lab-Grown Diamond Disclosure
Unless otherwise stated, some products may feature laboratory-grown diamonds. All product descriptions are provided with full transparency and in compliance with applicable jewelry industry standards.
5. Fraud Prevention & Risk Control
To protect our customers and business integrity, we reserve the right to decline or cancel suspicious orders, request additional verification, restrict excessive exchange activity, or block transactions flagged as high risk. Additional documentation may be required for order approval.
6. Proprietary Rights
All materials contained on this website are the property of ALESSA DIAMOND & JEWELS LLC and are protected by applicable copyright and trademark law.
7. Limitations of Liability
In no event shall ALESSA DIAMOND & JEWELS LLC or its suppliers be liable for any damages arising out of the use or inability to use the materials on our website.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State.
9. Contact
For legal inquiries, support, or order questions, please email us at support@alessadiamond.com.